UTG Digital Media is currently looking for a Part-Time Installer and Delivery of Digital Signage. We will offer training to the right individuals. Training starts at $11.40/hour for the first 2 weeks and once trained the salary will be $14.00 per hour plus bonuses if applicable and depending on performance. The ideal candidate is self motivated, has valid driver’s license and is comfortable with heights.
- Delivery, Installations and minimal technical support
- Service existing customer base (Complete all Service calls assigned and notify the customer one hour before estimated arrival)
- Document all service and installation actions
- Installation of digital displays in various Canadian cities
- Address customer concerns and investigate problematic orders/returns to ensure appropriate resolution (and repossession if required)
- Gather all component details for parts to be ordered and provide subsequent quote to customer
- Operate company vehicle in a safe manner and follow company Health and Safety procedures and protocols
- Ensure Service vehicle and work areas are kept clean and organized;
- Answer any customer Service-related queries in-office, on the phone, via fax or email if required.
- Other duties as required
- Proficiency and experience using Microsoft Office Software including Word, Outlook, and Excel, or equivalent software programs.
- Highly professional, confidence and reliability
- Strong interpersonal and communication skills, both verbal and in writing
- Ability to work proficiently within a team environment as well as independently
- Ability to remain organized and to prioritize workloads
- Technical aptitude is required
- Experience in a customer service role is essential
- Clean driving record with at least 5 years of experience with G2 (must provide a drivers abstract)
- Understanding the sales process is beneficial
- Health and safety training is an asset
- Inventory Management training is an asset
- Demonstrate customer service excellence
- Company vehicle: A van will be provided from office for installations.
- Tools for the job
JOB TYPE: Part-Time with a Full-Time Opportunity
PAY: $14/ Hour
JOB LOCATION: Ottawa, ON
- Valid Driver’s License
- Must be able to work on evenings and weekends if required
- Must be able to work in all weather conditions
- Must be able to work on a ladder
- Must have own transportation to and from work